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HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications:
Responsible for product quality lifecycle including pre-qualifying new supplier/factory products, benchmark and comparison product testing, coordination with third party service providers to facilitate pre-purchase testing (PPT), pre-shipment inspections(PSI), monitoring product quality defects, CAPAs, etc. Create robust solutions to enhance customer experience with products throughout the value stream.
Major Tasks, Responsibilities and Key Accountabilities
Reviews and determines critical characteristics and process specifications for various products to include product definition, project scoping and risk assessment.
Serves as the technical point of contact for material-related quality issues and drives quality information and improvement to the business.
Provides development, planning, implementation and/or oversight of quality systems. Utilizes primary methods of control and improvement vehicles including SPC, Six-Sigma, Product Improvement Teams and CAPA.
Performs competitor product benchmarking and collaborates with merchandising category team to define product performance metrics and test methods.
Collaborates and communicates with suppliers on non-conforming product, new product development and quality system planning.
Develops and executes physical tests to validate packaging and shipping methods.
Gathers and analyzes data to determine if existing processes and equipment have statistical process capability with respect to engineering standards. Maintains KPI dashboards of quality metrics.
Identifies, investigates, and qualifies new technology space for product category.
Nature and Scope
Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
Independently performs assignments with instruction limited to results expected. Determines and develops approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees professional development but does not have hiring or firing authority.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
No travel required.
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
Education and Experience
Preferred Qualifications & Job Specific Details:
5-7 years quality and technical supplier quality experience
Bachelor’s science degree in mechanical or electrical engineering or related discipline
CQE, Six Sigma Greenbelt or technical certification preferred
3+ years’ experience in a distribution or operations environment preferred
Job ID 2016-20571
Business Unit Facilities Maintenance
Posted Date 12/20/2016
Functional Area Merchandising
Job Locations US - GA - Atlanta
Remote Position? No
Position Type Full-Time