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HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications:
Responsible for designing and conducting training programs. Monitor and report on the effectiveness of associate training. Participate in the curricula development and enhancement process.
Major Tasks, Responsibilities and Key Accountabilities
Works with customers to translate business requirements into defined training needs including conducting needs analysis and developing learning objectives, scope, audience, timing, delivery method, and resource requirements to fulfill training needs within the budget and timeline requirements.
Applies instructional design and adult learning theory to manage the design, development, implementation and maintenance of assigned training programs which may include instructor led, virtual instructor led, eLearning and blended learning programs.
Designs various before, during and after learning components and works with HR Partners, managers and associates to ensure that knowledge and skills are transferred to the job.
Leads vendor Request For Proposal, selection, and Service Level Agreement efforts, in conjunction with HR Planning group. Establishes and manages vendor relationships.
Manages program marketing and communications, as well as definition, collection and roll-up of program metrics. Measures and evaluates the effectiveness and ensures achievement of objectives and alignment with business priorities.
Drives training program delivery strategy and may deliver training programs.
Contributes to authoring development standards, processes, and templates to produce consistent, quality instructional materials.
Nature and Scope
Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
Independently performs assignments with instruction limited to results expected. Determines and develops approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees professional development but does not have hiring or firing authority.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 5% to 20% of the time.
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
Education and Experience
Preferred Qualifications & Job Specific Details:
We’re looking for an excited, experienced, passionate and professional Training Specialist to join our team. You’ll collaborate with our business partners and across multiple groups to get the job done.
Desired Skills and Experience:
Attributes that describe you:
You are self-motivated with a strong work ethic, a passion for learning and drive to be the best at what you do.
You like to take on challenges and love to collaborate.
You’re analytical and logical.
You check out best practices and explore options before making a decision. You respectfully debate ideas on how to do things better, and have a positive, get-it-done attitude once decisions have been made.
You love what you do and love to be part of a team.
Skills you are great at:
Take I.T. Software Specifications and you are able to Translate & Consume the details
Experience with classroom and virtual delivery (Webex, Adobe) of training and in developing technical training programs (i.e. SXe, Microsoft Office, AdobeCaptivate, AdobePresenter).
Communication at all levels revolving around tehcnical specs, to ogranizational recommendations.
Experience implementing and managing learning management systems (LMS). Project leadership experience.
Experience with Scope, Assess, Design, Develop, Implement, Evaluate. (SADDIE)
Other skills you may have:
Go-getter, inspirational leader
Big picture thinking
Technical Writing skills or experience
Job ID 2016-20248
Business Unit Facilities Maintenance
Posted Date 11/28/2016
Functional Area Information Technology
Job Locations US - GA - Atlanta
Remote Position? No
Position Type Full-Time