HD Supply Inside Sales Manager - Hospitality Facilities Maintenance Supplies in New Braunfels, Texas

Company Overview:

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications:

Job Summary

Responsible for leading a team of associates in building relationships with identified customer/client groups determining their needs, and exceeding their expectations in order to grow new and existing account portfolios.

Major Tasks, Responsibilities and Key Accountabilities

  • Monitors, coaches, and educates sales team to ensure they are building relationships with customers to grow new and existing account volume and profitability.

  • Works with associates and customers to solve problems and ensure customer satisfaction.

  • Maintains profitability through sales report analysis, identifying trends, and forward issues and customer satisfaction problems to departments of responsibility.

  • Develops territory and portfolio goals and provide clear expectations on metrics for associates.

  • Develops and implements plans to expand business presence in the assigned area. Shares market and competitor information with all applicable channels within the organization.

  • Establishes relationships and working partnerships with all levels of the organization.

  • Manages performance of associates and recognizes, trains, coaches, counsels, and takes corrective action when warranted.

Nature and Scope

  • Solutions require analysis and investigation.

  • Achieves planned results by decisions and actions based on professional methods, business principles and practical experience.

  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel more than 50% of the time.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • Typically requires BS/BA in related discipline. Generally 7+ years experience in related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications & Job Specific Details:

Join our leadership team in our hospitality division! In this role you will manage a team of inside sales portfolio representatives delivering First Choice solutions to existing and new account business. You will spend your time coaching and developing a team of 50+ inside sales associates at various levels. In a call center environment, you will manage KPIs and ensure your team's ability to reach and exceed aggressive sales goals.

Preferred Qualifications

  • BS/BA is preferred but not required

  • 7+ years in an inside sales role

  • 3+ years managing a large team of sales professionals

  • Proven history of successfully coaching and mentoring various levels of sales talent

  • Experience setting and managing goals and budgets, annual territory planning

  • Strength in creating a sales culture with motivational programs and content

  • MS Office Suite

  • Proficiency in Excel, reporting and metrics

  • SalesForce.com or similar CRM

  • Strong presentation skills to various levels within an enterprise environment



Job ID 2016-20532

Business Unit Facilities Maintenance

Posted Date 12/23/2016

Functional Area Sales

Job Locations US - TX - New Braunfels

Remote Position? No

Position Type Full-Time