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HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications:
Responsible for leading a team of associates in building relationships with identified customer/client groups determining their needs, and exceeding their expectations in order to grow new and existing account portfolios.
Major Tasks, Responsibilities and Key Accountabilities
Monitors, coaches, and educates sales team to ensure they are building relationships with customers to grow new and existing account volume and profitability.
Works with associates and customers to solve problems and ensure customer satisfaction.
Maintains profitability through sales report analysis, identifying trends, and forward issues and customer satisfaction problems to departments of responsibility.
Develops territory and portfolio goals and provide clear expectations on metrics for associates.
Develops and implements plans to expand business presence in the assigned area. Shares market and competitor information with all applicable channels within the organization.
Establishes relationships and working partnerships with all levels of the organization.
Manages performance of associates and recognizes, trains, coaches, counsels, and takes corrective action when warranted.
Nature and Scope
Solutions require analysis and investigation.
Achieves planned results by decisions and actions based on professional methods, business principles and practical experience.
Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel more than 50% of the time.
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
Education and Experience
Preferred Qualifications & Job Specific Details:
Join our leadership team in our hospitality division! In this role you will manage a team of inside sales portfolio representatives delivering First Choice solutions to existing and new account business. You will spend your time coaching and developing a team of 50+ inside sales associates at various levels. In a call center environment, you will manage KPIs and ensure your team's ability to reach and exceed aggressive sales goals.
BS/BA is preferred but not required
7+ years in an inside sales role
3+ years managing a large team of sales professionals
Proven history of successfully coaching and mentoring various levels of sales talent
Experience setting and managing goals and budgets, annual territory planning
Strength in creating a sales culture with motivational programs and content
MS Office Suite
Proficiency in Excel, reporting and metrics
SalesForce.com or similar CRM
Strong presentation skills to various levels within an enterprise environment
Job ID 2016-20532
Business Unit Facilities Maintenance
Posted Date 12/23/2016
Functional Area Sales
Job Locations US - TX - New Braunfels
Remote Position? No
Position Type Full-Time