HD Supply E-Commerce Manager in Norcross, Georgia

Company Overview:

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, infrastructure and power and specialty construction sectors. Through approximately 650 locations across 48 states and seven Canadian provinces, the company's approximately 16,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications:

Job Summary

Manage a team of associates that develop, implement and support new/existing software applications and hardware platforms. Work with user groups to ensure operational stability and that applications meet the practical needs of the company.

Major Tasks, Responsibilities and Key Accountabilities

  • Builds relationship with key user and operation groups to identify and resolve business issues.

  • Manages system development and support activities to meet user needs in a timely and cost effective manner while ensuring completion per the governance process.

  • Manages and tracks the progress of multiple development projects to include administration, work plans, resource planning and control, status reports, and budgeting.

  • Resolves information services problems by analyzing issues, discerning the most appropriate course of action, providing tactical direction and reallocating resources as necessary.

  • Communicates status of activities with the team, peers, management and end-users.

  • Selects, develops and motivates assigned staff.

Nature and Scope

  • Solutions require analysis and investigation.

  • Achieves planned results by decisions and actions based on professional methods, business principles and practical experience.

  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel less than 10% of the time.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • Typically requires BS/BA in related discipline. Generally 7+ years experience in related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications & Job Specific Details:

Exciting opportunity at HD Supply to be a key member of a growing team that is very customer focused. This role will take ownership of our eComm site (IBM WebSphere commerce), Marketing Promotions Application and catalog production software. The eComm site is going to be a very exciting space for the next few years as we work to build out some state of the art customer service tools.

  • Manage system enhancements to the WebSphere platform and supporting e-commerce systems

  • Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications

  • Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

  • Develop architecture, technical design and transition processes

  • Ensures completion of high level technical design and review detailed designs.

  • Manage break-fix and enhancement projects

  • Manage workload of developers/analysts

  • Develops and executes integration and performance test plans

  • Reviews implementation plans and develops application implementation plans

  • Required to learn company policies, procedures and safety rules

  • Duties may change and associates may be required to perform other duties as assigned

  • Lead design, development, and deployment of technical and application solutions to meet business requirements that are cost effective and sustainable

  • Deliver conceptual, logical, and physical solution specifications

  • Translate business requirements using complex methods and models to determine appropriate system solutions

  • Provide input into annual budget planning for technology migrations and project cost estimation


  • Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study preferred. Equivalent years of related work experience will be considered

  • 7 + years in IT or related field with managerial or supervisory experience

  • Demonstrated experience managing IT/e-commerce platforms, projects and team

  • Demonstrated experience with managing and supporting Web Services - IBM Websphere Commerce

  • Demonstrated experience in translating business capabilities to technical solutions

  • Demonstrated focus on customer relationships, associate development, and resource planning

  • Demonstrated ability to work well with cross-functional teams

  • Proven track record of success in fast-moving organizations with complex technology applications

  • Strong oral, written, and presentation skills

  • Demonstrated passion for learning and sharing knowledge

  • Works independently; Able to assess and execute without direction



Job ID 2016-20311

Business Unit Construction Industrial WC

Posted Date 12/1/2016

Functional Area Information Technology

Job Locations US - GA - Norcross

Remote Position? No

Position Type Full-Time