HD Supply Sales Support Associate in Norcross, Georgia

Company Overview:

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications:

Job Summary

Provide high level administrative and technical support by assisting the Sales Support Supervisor. Duties may include preparing reports, compiling statistics and other data using spreadsheets and tables, and other general clerical responsibilities.

Major Tasks, Responsibilities and Key Accountabilities

  • Take incoming calls and provide information to callers or transfer call to appropriate individuals.

  • Ensure computer entries are maintained and up-to-date.

  • Review and track sales staff inquiries, complaints, improvement ideas, etc.

  • Interface with sales staff on support needs.

  • Compiles statistical data on sales status. Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.

  • None Work Environment

  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • No travel required. Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable Education and Experience

  • HS Diploma or GED,strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications & Job Specific Details:

Preferred Qualifications

Basic/Intermediate Microsoft Office skills

Oracle experience

Previous Sales Support background

Excellent customer service skills

PRID:

PRID111

Job ID 2016-20138

Business Unit Construction Industrial WC

Posted Date 11/10/2016

Functional Area Sales

Job Locations US - GA - Norcross

Remote Position? No

Position Type Full-Time