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HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications:
Responsible for developing, maintaining, and supporting technical infrastructure, hardware, and system software components for small- to mid-sized projects.
Major Tasks, Responsibilities, and Key Accountabilities
Performs installation, configuration, maintenance, debugging and support for systems software/hardware, including implementation support for multiple infrastructure platforms on mid-sized and smaller projects.
Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for service interruption recoveries. Creates preventative measures and presents to management.
Identifies and tests processes for automation. Performs configuration prior to the quality assurance process.
Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.
Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems.
Discusses issues with users and translates issues to determine appropriate technical solutions.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct "customers" of the process.
May provide general guidance/direction to or train junior level support personnel or professional personnel.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
Typically requires overnight travel less than 10% of the time.
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
Education and Experience
Preferred Qualifications & Job Specific Details:
We’re looking for an excited, experienced, passionate and professional Storage Engineer to join our team. You’ll collaborate with our business partners and across multiple groups to get the job done. SO WE NEED A TEAM PLAYER!
Desired Skills and Experience:
Attributes that describe you:
You are self-motivated with a strong work ethic, a passion for learning and drive to be the best at what you do.
You like to take on challenges and love to collaborate.
You’re analytical and logical.
You check out best practices and explore options before making a decision. You respectfully debate ideas on how to do things better, and have a positive, get-it-done attitude once decisions have been made.
You love what you do and love to be part of a team.
Stuff you’re great at:
4-6 years of storage engineering experience preferred.
Experience with Hitachi HP and NetApp arrays.
Familiar with configuring, zoning and aliasing on Brocade SAN switches.
NetApp C-Dot / Cluster Mode experience is a PLUS.
VmWare experience is a PLUS.
Demonstrated effective verbal, written, and organizational skills.
Strong troubleshooting and analytical skills.
Experience operating with minimal supervision.
Job ID 2016-19708
Business Unit Corporate GSC
Posted Date 9/29/2016
Functional Area Information Technology
Job Locations US - FL - Orlando
Remote Position? No
Position Type Full-Time