HD Supply Relationship Manager - B2B eCommerce in San Diego, California

Company Overview:

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications:

Job Summary

Responsible for overseeing one or more smaller or intermediate sized projects. Assemble project teams, assign individual responsibilities, develop project schedules and is responsible for determining and acquiring resources needed.

Major Tasks, Responsibilities and Key Accountabilities

  • Reviews project business case to ensure accurate costs and internal labor are identified. Ensures approval of business case and presents to governing body.

  • Defines integration needs with other projects, systems and business processes.

  • Provides regular status information to all project stakeholders. Interfaces with Upper Management on project status and related issues.

  • Reviews plans and schedules of other participating functions for compliance with the master schedule; resolves scheduling and inter-functional conflicts.

  • Participates in or leads daily, weekly or monthly meetings. Reviews to track and report project status, identifying deviations or adverse trends.

  • Coordinates project team from inception through completion.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data.

  • Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process.

  • May provide general guidance/direction to or train junior level support personnel or professional personnel.

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel less than 10% of the time.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details:


As an Account Manager on the eProcurement Solutions (ePS) team you will be the primary point of contact for B2B eProcurement customers within a specified market segment. You will work cross-functionally with sales and other business leaders to identify, plan and implement best practices for ePS customers. Additionally, you will be responsible for monitoring industry trends and partnering with sales to identify areas of growth opportunities within the market segment, including channel adoption and utilization. Role also works with other members of the ePS team in integrating and onboarding eProcurement software for customers.

  • Bachelor’s degree is preferred

  • 3-5 years in an account or customer management role

  • Experience with eProcurement or eCommerce

  • Proficiency with MS Office to include Word, Excel and PowerPoint

  • Experience in SAP or similar ERP

  • ZenDesk or other project management software

  • Familiarity with contracts and compliance

  • Strong written, verbal and presentation skills



Job ID 2017-20928

Business Unit Facilities Maintenance

Posted Date 1/23/2017

Functional Area Sales

Job Locations US - CA - San Diego

Remote Position? No

Position Type Full-Time