HD Supply Process Improvement Analyst in Santee, California

Company Overview:

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications:

Job Summary

Responsible for gathering, analyzing, and documenting business requirements for internal customers. Ensure business solutions align with requirements and strategic goals. Assist in defining and planning departmental project roadmaps. Partner with clients and manage prioritization and delivery of services for an application module or subject area.

Major Tasks, Responsibilities and Key Accountabilities

  • Gathers and compiles raw data; conducts research for industry trends and benchmarks; and normalizes data to be incorporated into a centralized data format.

  • Analyzes, reports, makes comparisons to industry/company benchmarks, determines trends, and prepares cost analyses.

  • Prepares spreadsheets for data analysis; prepare reports with charts and graphs, mailing lists, maps and ad hoc requests. May make presentations.

  • Provides recommendations based on findings and analyses.

  • Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses.

  • Develops, supports, and improves business scorecards and presentations.

  • Participates in managing enterprise project intake, capital assignment, closure, and executive communications.

  • Provides input to the definition and measurement of key performance indicators.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data.

  • Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process.

  • May provide general guidance/direction to or train junior level support personnel or professional personnel.

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel 5% to 20% of the time.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details:

In this role, you will work in a team focused on Process Improvement within our business. Taking data from multiple sources, including speech analytics, you will take the ambiguous and identify root-causes to business challenges. You will develop, present and garner support for executable business solutions.

Preferred Qualifications

  • Experience in process analysis, proficient in using Process Improvement Methodology and Tools

  • Ability to analyze complex data, validate root causes and propose solutions

  • Experience in developing survey content and analysis of results using statistical regression models

  • Advanced skills in Excel, Access and relational databases

  • Proficient in Word, PowerPoint, Visio

  • SAP BI experience is a plus

  • Ability to facilitate and serve as project lead to cross functional teams

  • Excellent presentation skills, both verbal and written, to all levels of corporate management

  • Familiarity with Six-Sigma and/or Lean principals is desired



Job ID 2017-21077

Business Unit Facilities Maintenance

Posted Date 2/5/2017

Functional Area Operations

Job Locations US - CA - Santee

Remote Position? No

Position Type Full-Time