HD Supply Systems Training Specialist in Santee, California

Company Overview:

HD Supply ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, water infrastructure and residential and non-residential construction sectors. Through approximately 500 locations across 48 states and six Canadian provinces, the company's approximately 13,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications:

Job Summary

Responsible for conducting research, design, development, and delivery of training courses, job aids and reference manuals to meet the developmental objectives of targeted audiences.

Major Tasks, Responsibilities and Key Accountabilities

  • Delivers classroom training materials in a professional manner. Facilitates all individual and group training sessions.

  • Researches training curricula to support current training platforms designed to support program goals and objectives.

  • Conducts pre- and post-training session analysis to determine overall effectiveness of session.

  • Tracks, assesses, evaluates and measures effectiveness of all training delivered.

  • Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI.

  • Conducts, organizes and supports new hire orientation and foundational training courses.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data.

  • Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process.

  • May provide general guidance/direction to or train junior level support personnel or professional personnel.

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

  • Typically requires overnight travel 20% to 50% of the time.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details:

Preferred Qualifications

Working in a distributed training team all across the US, you will facilitate, develop and update operational and systems training classes, both in the classroom and online. You will create First Choice experiences for our diverse group of associates, and ensure our continued growth by developing Competitive Greatness. You will work in our santee, CA office, traveling between 10-20%.

  • 2+ years of experience in corporate and/or systems training position.

  • Bachelor's Degree in related field.

  • Experience with classroom and virtual delivery (Webex, Adobe)

  • Experience developing and facilitating systems training programs

  • Proficient in MS Office Suite, including Word, Outlook Excel, PowerPoint

  • Experience utilizing a learning management system (LMS) such as PeopleSoft ELM

  • Experience developing eLearning content using Adobe Captivate, Presenter and Storyline is a plus



Job ID 2017-20718

Business Unit Facilities Maintenance

Posted Date 1/6/2017

Functional Area Learning/Training

Job Locations US - CA - Santee

Remote Position? No

Position Type Full-Time