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HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications
Serve as subject matter expert in the design, implementation, and support of critical ECC 6.0, Solution Manager, VIRSA, Content Server, and other SAP systems. Utilize technical skills to respond to critical situations, problem identification, and problem resolution. Work with support teams as well as the business and technical community.
Major Tasks, Responsibilities and Key Accountabilities
Serves as a lead integrator to the functional business teams for technical services provided by the BASIS team, client infrastructure provider, and vendors/other service providers.
Collaborates with team to determine strategy and plan for system implementations and upgrades.
Develops practices and procedures to manage technologies based on 'best practice' standards. Leads effort to develop technical standards to support and operate technologies within the system landscape.
Develops methodologies and practices to manage and plan system capacity based on projected growth rate to ensure system performance remains at acceptable levels.
Contributes to the development of strategies and methodologies to manage the system's lifecycle program in terms of ensuring compliance with vendor releases.
Designs, develops, and maintains a system landscape that accommodates multiple support functions such as prototyping, development, testing, and training.
Defines the processes and procedures necessary to operate and monitor the technical environments. Implements and supports enterprise applications in a global environment.
Develops and tracks activities through project plans. Ensures that projects meet established time and cost parameters while adhering to established practices, procedures, and standards.
Nature and Scope
Displays the highest level of critical thinking and analysis in bringing successful resolution to high impact, complex, and/or cross department problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross department considerations are often present.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Preferred Qualifications & Job Specific Details
7+ years of relative experience in SAP Basis Administration in large scale and fast paced environments
2+ years of subject matter expertise in SAP HANA Administration, Installation and Operations
Subject matter expertise in both maintaining and troubleshooting ECC 6.0, CRM, SCM, and BW on HANA
Generalized experience andknowledgeof BOBJ, EIM, MDM, Enterprise Portal, PI/PO and Solution Manager
Familiarity with SAP running on Linux and Oracle.
Support Pack Installation/Performance Monitoring/Kernel Patching/SAP heterogeneous copy/On Call Support Capability/Change Management experience/SAP refreshes
Technical experience to manage and support SAP including general Basis Administration, Work Bench Organizer, Data Dictionary, Transport Management system, Client Strategy, System Landscape, and On-line Support System.
Nice to have:
SAP Landscape Automation Management (LAMA 3.0)
Experience with third party products such as: Celonis, Open Text, Splunk and Dolphin is a plus
Job ID 2018-26733
Business Unit Facilities Maintenance
Functional Area Information Technology
Remote Position? No
Position Type Full-Time
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.