HD Supply Credit and Collections Associate in Livermore, California

Company Overview

HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Responsible for notifying customers of delinquent accounts to solicit payment. Compute, classify, and record numerical data to keep financial records complete.

Major Tasks, Responsibilities and Key Accountabilities

  • Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract.

  • Receives payments and posts amount paid to customer account.

  • Compiles and maintains basic credit information about financial status of customer and status of collection efforts.

  • Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts.

  • Maintains records on credit risks, delinquent accounts and incomplete files.

  • Ensures compliance with established guidelines.

  • Performs other duties as assigned.

Nature and Scope

  • Refers complex, unusual problems to supervisor.

  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of output by a senior co worker or supervisor.

  • None

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • No travel required.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • HS Diploma or GED, strongly preferred. Specialized skills training/certification may be required. Generally 2 - 5 years of experience in area of responsibility.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

Knowledge of Lien Laws, Cusotmer Service,Adobe, Multi-tasking



Job ID 2018-26213

Business Unit Construction Industrial WC

Functional Area Credit/Collection Services

Remote Position? No

Position Type Full-Time