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HD Supply eLearning Instructional Designer in Norcross, Georgia

Company Overview

HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Create and maintain all documentation for business operations systems and applications. Collaborate with field to determine documentation needs, writing policies and training materials.

Major Tasks, Responsibilities and Key Accountabilities

  • Collaborates with managers/field to define needs and design and develop appropriate training to support objectives and meet the needs of the target audience.

  • Develops, revises and maintains electronic and online versions of the policy and procedures manuals, incorporating all additions and changes.

  • Responsible for external (customer) policy/procedural documentation needs.

  • Leverages existing documentation to minimize development time.

  • Contributes as a member of internal/external project teams. Responsible for critical projects of medium to small scale.

  • Performs other duties as assigned.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

  • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

  • May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel 20% to 50% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • Experience with Course Design Software:

  • Adobe Captivate

  • Adobe inDesign/Illustrator

  • Articulate RISE

  • Articulate

  • Whatif

  • Experience with Virtual Training Delivery Solutions:

  • Webex

  • Skype

  • Adobe Connect

  • Creative eye for content creation



Job Locations US-GA-Norcross

Posted Date 2 months ago (11/25/2019 4:18 PM)

Job ID 2019-35642

Business Unit Construction Industrial WC

Functional Area Learning/Training

Remote Position? No

Position Type Full-Time

Posting Location : Postal Code 30093

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.