HD Supply Senior Manager, Credit and Collections in Norcross, Georgia

Company Overview

HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Manage the creation, implementation, and administration of credit and collection policies, procedures, and processes.

Major Tasks, Responsibilities and Key Accountabilities

  • Sets and manages the execution of departmental goals, metrics, and objectives, based upon overall corporate initiatives.

  • Establishes guidelines for issuing credit liens to customers.

  • Ensures that workflow adheres to standards, procedures, and regulatory requirements and ensures client/customer service satisfaction.

  • Manages portfolio to achieve strategic company goals.

  • Identifies target accounting to focus on improving payment habits while increasing sales through security transactions.

  • Establishes guidelines for issuing credit liens to customers.

  • Evaluates accounts requiring credit suspension or agency/attorney placement and works with litigation department regarding acceptable promissory notes, settlements, and necessary documentation.

Nature and Scope

  • Solutions require analysis and investigation.

  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.

  • Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

PRID

PRID104

Job ID 2019-31184

Business Unit Construction Industrial WC

Functional Area Credit/Collection Services

Remote Position? No

Position Type Full-Time

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.