HD Supply Senior Sales Training Specialist in Norcross, Georgia

Company Overview

HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Responsible for designing and conducting training programs. Monitor and report on the effectiveness of associate training. Participate in the curricula development and enhancement process.

Major Tasks, Responsibilities and Key Accountabilities

  • Works with customers to translate business requirements into defined training needs including conducting needs analysis and developing learning objectives, scope, audience, timing, delivery method, and resource requirements to fulfill training needs within the budget and timeline requirements.

  • Applies instructional design and adult learning theory to manage the design, development, implementation and maintenance of assigned training programs which may include instructor led, virtual instructor led, eLearning and blended learning programs.

  • Designs various before, during and after learning components and works with HR Partners, managers and associates to ensure that knowledge and skills are transferred to the job.

  • Leads vendor Request For Proposal, selection, and Service Level Agreement efforts, in conjunction with HR Planning group. Establishes and manages vendor relationships.

  • Manages program marketing and communications, as well as definition, collection and roll-up of program metrics. Measures and evaluates the effectiveness and ensures achievement of objectives and alignment with business priorities.

  • Drives training program delivery strategy and may deliver training programs.

  • Contributes to authoring development standards, processes, and templates to produce consistent, quality instructional materials.

Nature and Scope

  • Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.

  • Independently performs assignments with instruction limited to results expected. Determines and develops approach to solutions. Receives technical guidance only on unusual or complex problems or issues.

  • May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees professional development but does not have hiring or firing authority.

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel 5% to 20% of the time.

Minimum Qualifications

  • Must be eighteen years of age

  • Must pass the Drug Test

  • Must pass the Background Check

  • Must pass pre-employment tests if applicable

Education and Experience

  • Typically requires BS/BA in related discipline. Generally 5-8 years of experience in related field; certification is required in some areas OR MS/MA and generally 3-5 years of experience in related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • Minimum 2 years recent experience with the development and delivery of sales training content across a complex and geographically dispursed organization.

  • Demonstrated experience with adult learning principles and curriculum design to include classroom and blended solutions, and ADDIE process (Assess, Design, Develop, Implement, Evaluate).

  • Project management experience.



Job ID 2018-25815

Business Unit Construction Industrial WC

Functional Area Learning/Training

Remote Position? No

Position Type Full-Time