HD Supply Counter Sales Associate in San Francisco, California

Company Overview

Counter Sales Associate, San Francisco, CA

Monday - Friday, 8 AM - 5 PM

HD Supply's San Francisco location is seeking multiple Counter Sales Associates with great attitudes to help drive our business forward! We are seeking candidate with any type of retail experience- automotive, home improvement, construction products, etc. We offer full benefits and opportunities for promotion!

Job Description & Qualifications

Job Summary

Responsible for assisting with counter sales and customer service

Major Tasks, Responsibilities and Key Accountabilities

  • Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.

  • Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.

  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.

  • Communicates product features, benefits, and warranty policy information to customers.

  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).

  • Upsells by identifying related products, add-on extensions and making customers aware of product promotions.

  • Ensures merchandise displays are stocked and clean.

  • May perform other duties as assigned.

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor.

  • None

Work Environment

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • HS Diploma or GED,strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • 1+ years retail sales experience

  • Positive attitude

  • Demonstrated ability to prioritize

  • Experience in a fast-paced environment

PRID

PRID133

Job ID 2018-26075

Business Unit Construction Industrial WC

Functional Area Retail

Remote Position? No

Position Type Full-Time

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.