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Job Information

HD Supply Lead Accounts Receivable Assoc in Santee, California

Company Overview

HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Serve as team lead in maintaining effective work activities of Accounts Receivable associates within the established accounting policies and guidelines of the company. Responsible for the maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintain vendor compliance and acceptable customer service levels.

Major Tasks, Responsibilities, and Key Accountabilities

Provides support and guidance for team associates concerning billing adjustments, overcharge claims, and refund requests to ensure quality output, accurate calculations, and compliance with company policies and practices.

Monitors and maintains Accounts Receivable systems to ensure effectiveness of daily activities as well as compliance with company policies and standards. Performs entry, verification, and research of data within department systems and supports customer requests for special billing services.

Ensures the execution of Account Receivable activities including but not limited to the receipt and posting of customer payments; adjustment requests submitted by customers, COD payment remittance to customers; and the preparation of account statements.

Works with management and provides directive to offshore teams regarding daily work. Responds to escalations and clarifications. Performs data verification audits on both onshore and offshore processes for accuracy and quality on a daily and weekly basis.

Computes and records interest charges, refunds and similar items. Prepares accurate account statements as well as performing data verification audits to ensure compliance with company policies and practices.

Works closely with businesses, Accounting, and Bank Reconciliation teams to ensure AR processes are in balance regarding cash application. Works closely with banks and IT to ensure bank files are received timely and accurately.

Assists in the completion of all work for statement and month close to ensure service level agreements are met. Monitors Generic Lockbox and Intersystem transfer accounts to ensure SLA is being met.

In management’s absence, helps to ensure that all daily AR processes are functioning properly. Assists with training associates and performs other duties as assigned.

Nature and Scope

Problems are typically difficult and/or high impact. Troubleshoots complex support or operational problems for junior level associates.

Under limited supervision, independently resolves issues and applies a variety of methods to develop customized solutions. May lead the daily operations of a department or team. Work typically involves infrequent review of output by a supervisor or direct customers of the process.

Assists with supervisory duties but does not have hiring/firing authority. Trains, delegates tasks, and reviews the work of junior level associates.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

No travel required.

Education and Experience

Technical certification or associate degree may be required in some areas. Generally 7+ years of experience in area of responsibility.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • 1-2 years finance or accounts receivable experience.

  • Supervisory or team lead experience preferred.



Job Locations US-CA-Santee

Posted Date 2 months ago (10/7/2021 1:47 PM)

Job ID 2021-47095

Functional Area Accounting

Remote Position? No

Position Type Full-Time

Posting Location : Postal Code 92071

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.