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Job Information

HD Supply Senior Accounts Receivable Associate in Santee, California

Company Overview

HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

Job Description & Qualifications

Job Summary

Responsible for detailed research and calculation to maintain accounts receivable records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintains vendor compliance and acceptable customer service levels.

Major Tasks, Responsibilities, and Key Accountabilities

Computes and records interest charges, refunds and similar items and responsible for the accurate preparation of account statements as well as performing data verification audits to ensure compliance with company policies and practices.

Performs entry, verification, and research of data within the department systems and performs research and reconciliation functions necessary to update and maintain account information. Supports customer requests for special billing services.

Coordinates/follows up with service centers regarding missing COD checks and records and distributes COD checks to customers. Researches unapplied payments, notifies customers, records responses, and processes refund/application requests.

Performs data verification audits on offshore processes for accuracy and quality on a daily and weekly basis. Works closely with Offshore team on errors and clarifications as needed.

Works with banks in order to obtain data to process customer payments, payments received due to insufficient funds, and return monies that are sent to the organization in error. Works with banks and IT to ensure bank files are received timely and accurately.

Utilizes general ledger for intersystem transfers, miscellaneous payments, and refund processes and handle research these items as needed by the field.

Assists in the completion of all work for statement and month close to ensure service level agreements are met. Serves as a back up to the Lead Accounts Receivable Associate.

Acts as a liaison to management in assessing the effectiveness of current process to recognize process improvements. Assists with training associates and performs other duties as assigned.

Nature and Scope

May modify processes to resolve situations.

Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process.

Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

No travel required.

Education and Experience

Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • Accounts receivable experience.



Job Locations US-CA-Santee

Posted Date 4 weeks ago (9/23/2021 2:30 PM)

Job ID 2021-46845

Functional Area Accounting

Remote Position? No

Position Type Full-Time

Posting Location : Postal Code 92071

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.